POTSNMS / POTSView NMS

See the Fleet.
Understand the Site.
Support the Customer.

POTS replacement needs more than dial tone. Give your team and your customers a shared view of device health, network conditions, site history, and the evidence needed to resolve issues.

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Reseller only. Your brand. No channel conflict.

Apeiron provides POTS service exclusively to resellers. We enable your CSP business and do not compete against you for end users.

Move from a fleet summary to the device, site, signal, call, and support history behind an individual service.

Bring the reseller, customer, installer, and Apeiron NOC into the same operational conversation.

Dashboard vs. POTSNMS Fleet visibility Site readiness Device diagnostics Shared context Customer experience API examples

The right interface for each job

The Dashboard Manages Service. POTSNMS Provides Visibility.

Ordering and configuration belong in the Apeiron Dashboard and API. POTSNMS is the visibility, status, and reseller-branded customer interface to device and network information.

WorkflowApeiron Dashboard + APIPOTSNMS
Order and provisionOrder services and lines; manage provisioning workflows and service inventory.See the deployed devices and their operating status.
Configure serviceManage device-level configuration and subscribed service features.See device information, feature availability, and use information.
Support a siteApply approved configuration or service changes.Review metrics, history, signal, notes, calls, and available diagnostics.
Serve your customersOperate the ordering and provisioning relationship.Provide customer logins and a reseller-branded view of the customer's device fleet.

Start with the whole fleet

An Operating View You Can Shape Around Your Business

See device status and summary measurements together. Filter by device type and use configurable management graphs to focus the dashboard on the equipment and measures that matter to your team.

Summary views help identify where attention is needed. Drill into an individual device to compare the current state with its historical behavior, instead of relying on a single status indicator.

POTSNMS summary dashboard showing device type, status, registration, battery, latency, and packet-loss summaries
Actual POTSNMS interface with sample customer labels. Fleet status, device types, registration, and management graphs in one view.

Real-Time Status and Historical Visibility

Review the latest available device readings alongside historical measurements. Follow availability, latency, packet loss, registration, battery, power, and device resource metrics where reported by the deployed equipment.

Issue Identification and Acknowledgement

Use attention views to identify device and service conditions that need review. Issue acknowledgement helps stakeholders distinguish newly identified conditions from issues already seen by the operating team.

Understand the location before and after deployment

Put Device Performance in Geographic Context

A site can be affected by conditions beyond the device. Geographic mapping brings device locations together with weather and possible power disruptions to help teams investigate a wider event.

POTSNMS geographic device map with weather and alert context
Geographic fleet visibility and weather context. Sample device identifiers are used throughout the tour.

Site and Address Qualification

Reference the site's address and available qualification information while planning deployment or investigating a service issue. Keep site context close to the equipment it supports.

Signal Evidence from Multiple Sources

Review device-reported, observed, and tested signal data as available. Distinguish an equipment reading from site-test evidence when assessing connectivity and installation conditions.

Apeiron App Site-Test Reports

Signal tests executed onsite through the Apeiron app can be available before the replacement device is deployed. Give provisioning and installation teams evidence to review before selecting or placing equipment.

Go beyond up or down

Follow the Evidence to the Device, Network, or Call

Device History and Resource Metrics

Compare the latest status with the device's history. Available network, battery, CPU, memory, and other measurements help teams understand whether a condition is persistent, intermittent, or newly observed.

LTE Signal Detail

Inspect available radio metrics such as RSRP, RSRQ, RSSI, SINR, and SNR, with reporting and history depending on the device and data source. Signal visibility helps inform placement and troubleshooting decisions.

POTSNMS individual device status and historical network measurements
Device status and historical network evidence, with customer identifiers replaced by sample labels.
POTSNMS LTE signal view showing available per-device cellular readings
Per-device LTE signal visibility. The available measurements vary with equipment and reporting sources.

Call Information and Diagnostic Downloads

Review device-associated call information and available call-quality data. Where captures are available, download call diagnostics for a deeper investigation and a more precise escalation to support.

Device Syslog

Display detailed device-level syslog when logging is enabled and the device is sending to Apeiron collectors. Use those events to add detail to a device or network investigation.

Keep the context with the device

A Shared Workspace for the People Supporting the Site

Device-level notes and updates give the reseller, customer, installation team, and Apeiron NOC a place to reference the same service history.

Installation observations, support updates, and follow-up context stay attached to the device, helping each stakeholder pick up where the last person left off.

From Site Survey to Ongoing Support

1. Qualify

Review address qualification, coverage information, and available Apeiron app signal-test reports.

2. Deploy

Use the Dashboard or API to order, provision, and configure the service. Reference site evidence and device notes during installation.

3. Operate

Use POTSNMS to follow status, identify and acknowledge issues, review diagnostics, and share updates with stakeholders.

Your customer relationship. Your visibility experience.

Give Customers a Useful View Under Your Brand

Customer-Specific Fleet Access

A programmable customer-facing site interface and customer logins let resellers provide fleet visibility tailored to the customer relationship. Give customers access to relevant device and network information through a reseller-branded experience.

Use POTSNMS for operational visibility while continuing to manage ordering, provisioning, and device configuration through the Apeiron Dashboard and API.

UCaaS Feature Availability and Use

Show available service features and use information for capabilities such as fax, voicemail, and hunt groups. Bring the service context together with the physical device and network view.

This visibility supports the customer conversation and helps resellers identify where additional subscribed features could be useful.

Build it into your workflow

POTS Services, Driven by API

Use the Apeiron API to order service, list devices and lines, and retrieve the operational data your team needs. Connect ordering and provisioning to your own systems while POTSNMS delivers fleet visibility.

New-site deployments use /v2/voice/pots/order/new_service. The order example here adds a reserved number to an existing device.

Read the API reference →

Get the POTS Postman collection →

List your devices with identifiers, device types, interface counts, and available network status.

Apeiron POTS API GET · 200 OK
Request
curl -u "$APEIRON_API_EMAIL:$APEIRON_API_TOKEN" \
  'https://api.apeiron.io/v2/devices/?page=1'
Illustrative response excerpt
{
  "data": [{
    "apeiron_serial_number": "DEMO-001",
    "hostname": "demo-site-001",
    "analog_interface_count": 2,
    "assigned_analog_interface_count": 1
  }],
  "page_number": "1",
  "has_next": false
}

Interactive examples with sample identifiers and shortened responses. No API requests are sent. Use an API token issued through the Apeiron Dashboard.

Make Visibility Part of Your POTS Replacement Offering

Combine service delivery, operational evidence, and customer visibility in your reseller program.

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